Our recruitment center is located at DCL House, 2598 Manchas St., Bgy. Sta. Cruz, Makati City, Philippines. It is manned by competent recruitment staffs who are widely knowledgeable and specialized in sourcing and selecting technical and non-technical candidates. The office building has an area of at least 700 square meters complete with modern equipment, including technology and information systems. A structured cabling local area network supports all the computer applications, e.g. Database Management—Personnel Information, Accounting, Office and Productivity Applications—word processing, spreadsheet, presentation software application, etc and Communications Systems—e-mail, Internet service. MRA’s communication facilities offers 24-hour accessibility for its clients/principals.

All applicants undergo a thorough screening and selection procedures to include English and technical examination ( depending on the function ), interview with our technical staff and an in-depth interview with our Human Resource personnel as to the attitude or behavioral aspect. Should the candidate pass the screening procedures, upon instruction of client, the candidate can undergo trade testing at pre-approved trade-testing centers with internationally accepted trade-testing standards.

Thorough medical examinations are conducted on the applicants to assure their physical fitness and ability to withstand the rigors of an overseas assignment. When psychological testing is required, an applicant undergoes psychological testing with qualified psychometricians at accredited clinics or hospitals.

MRA proceeds to process the necessary working and travel documents of the applicant with the agencies concerned in the deployment of Overseas Filipino Workers, as pre-requisite to an overseas job. The government agencies include the Philippine Overseas Employment Administration of the Department of Labor and Employment and the foreign embassies concerned. MRA maintains very good relations with the foreign embassies in Manila for obtaining necessary visas.

As a service to overseas workers and their families, MRA extends Payroll Assistance Services to relieve the overseas worker of the burden of worrying about their individual salary remittance. Emergency Loan Assistance is available to the overseas workers and their dependents through the Multi-Savings & Loan Association, Inc. (MULTISLA), a credit cooperative established by the local and overseas workers of MRA and its sister companies. MULTISLA was given a Special Citation by POEA for its exemplary welfare and program in the area of Socio-Economic Reintegration. Medicare and social security system benefits are likewise provided. Guidance and counseling services to the dependents of the overseas workers are freely provided by the able staff at MRA.

Communication facilities are always on hand at the MRA office. E-mail/Fax machines are made available to the overseas workers’ dependents on emergency cases.

As a recipient of the Award of Excellence, MRA enjoys the following privileges from the POEA:

• One-day accreditation of our foreign client.
• Approval of job orders of foreign clients within the day.
• Express processing of employment contract.
• Special treatment for all transactions with POEA to ensure prompt and timely dispatch of required workers.

A comprehensive in-house PRE-DEPARTURE ORIENTATION SEMINAR (PDOS) is given to all departing personnel for familiarization of employment terms and conditions and the work environment as required and approved by the POEA.

MRA’s Management Information System (MIS) Department has been developing the DCLSys; an in-house, core integrated system which will provide automated and computerized processing of all departments need.  Built in a robust SQL 2005 back-end with mix VB6 and VB.Net front-end together with the drill-through reporting power of the Crystal Report 8.5, the DCLSys is now being utilized as the Crew Management System of MRA.  DCLSys sub modules includes the following:

Manpower Requisition System (MRS) – This automated and online request management system provides a shared 2-tier structured procedure between the Recruitment and the Operations Department.  The primary function of the MRS is to sort and manage Operations Department’s manpower requirements through online forms.  This “requests” is then forwarded to Recruitment for sourcing and database pooling.  The sourced profiles or CVs are submitted by Recruitment Department to Operations Department for possible placement.  This continuous cycle is done via online and therefore eliminates tedious, repetitive, and time consuming manual “request-and-serve” process.

Crew Management System (CMS) – is a module designed for planning and managing crew on-board.  From generation of POEA reports, contracts, and dispatch to recording of crew documents and transcripts, this module replaces the old-fashioned Maritime Personnel System.

Personnel Information System (PIS) – The PIS is designed to provide Human Resources Department automated access to in-house employee management.  From 201 files to KPI’s and KRA’s, this sub-module replaces the paper-dependent HR record filing system.  Each employee of MRA has an electronic record that HR can pull-out via online, anytime.   This module also includes the electronic filing of Overtime, Undertime, Vacation Leave, and Sick Leave.  Approval of such can be done electronically as well.

Time and Attendance Monitoring System (TAMS) – is an instant scan-type time and attendance tracking system for MRA employees.  It comes with user-input generating report that gives HR and Admin departments core basis for computing OT, UT, and absences.

Visitor Logging System (VLS) – is a system designed to control/manage crew visits which is essential in tracking or measuring the frequency of their visits.  By examining this frequency, we are able to come up with basis to measure or study certain parameters related to Operations Department.

DCL Automated Payroll System (DCLAPS) – is an online payroll system for MRA Crew.  This sub module is in the process of coding and will be implemented last quarter of 2009.  The purpose of this module is to provide versatility in payroll system for different Clients/Principals and numerous vessels. 

Executive Dashboard System (EDS) – EDS is a system designed solely for Top Management for monitoring important details and transaction on DCLSys.

Clients

Country of Employment

Employment Contract

Positions

Salary

Priority is given to re-hires. If there is none available, only then do MRA consider applicants from the manpower pool of newhires. Otherwise, source for a suitable candidate.

SELECTION CRITERIA:

• Educational Attainment
• Experience
• Licenses / training and certificatation
• English communication skills
• Technical knowledge (theorotical & practical)
• Personality / Attitude
• Background check
• Medical

Competitive salary structure and benefits

Career growth opportunity

Continuous employment

Family relations

Prevent / Minimize legal cases

Attend to repatriation cases

Legal representation

MRA will provide it's client on a regular basis management report that will give the client a clear ovrview of the status of it's personnel.

RECRUITMENT:

• Obtain list of positions required
• Job description
• Qualififcation requirements (training & licenses)
• Desired qualities in a worker
• Interviews & testing procedures
• Salary and benefits to be offered
• continuous assessment
• Career advancement opportinities

OTHERS:

• Employment Contract
• Due Process / Grievance procedures
• Othe documentary requirements
• PDOS materials
• Content of Client File
• Reports
• Year end review and Palnning

MRA being one of the earlier (since 1978) manpower service providers in the Philippines, has an affiliated or sister company duly licensed by the POEA/DOLE:

SEALANES MARINE SERVICES, INC. Crewing and manning agent of ocean-going vessels such as bulk carriers, general cargoes, heavy lift vessels, anchor handling tugs and supply vessels, Passenger ferries. Principals/clients include Spliethoff, Wagenborg, P&O Ferries, Stena Line, Jumbo, Damen, URS and Arklow shipping.

These two Companies called the “DCL Group” has the distinct advantage of having unified and clear responsibility for all types and categories of Filipino personnel – Landbased and/or Seabased or Offshore Personnel, on various overseas projects.

Our employees and personnel have adopted well to the European management styles, and ways of thinking and communicating. There is good inter-personal relations between our people and other nationalities, contributing to team-building and productivity, from top management down to the rank-and-file.

We believe that the DCL Group can assist significantly our clients in the following ways:

• By providing quality and suitable personnel and services reliably within the strict specifications and requirements of our clients.
• By controlling costs and having transparency of our manpower operations
• By assisting, advising, addressing or solving actual or potential personnel concerns and problems.
  

We offer fresh ideas, effective and professional management, impeccable reputation and high standing in the national and local communities, coupled with productive and faithful personnel. We work as partners of our clients sharing common objectives, values, and priorities.